TERMS OF SERVICE

These Terms of Service ("Terms") constitute a legally binding agreement between SANVO Industries ("Seller") and the purchasing entity ("Buyer"). By issuing a Purchase Order (PO) or accepting a Pro Forma Invoice, the Buyer agrees to be bound by these Terms exclusively.

Any additional or conflicting terms proposed by the Buyer in any document are hereby rejected unless expressly agreed to in writing by an authorized representative of SANVO Industries.

All steel piping products manufactured and supplied by SANVO Industries are produced in strict accordance with the specifications detailed in the confirmed Sales Contract.

Buyer is responsible for verifying that the technical specifications (Grade, Schedule, Coating, End Finish) meet their project requirements prior to order confirmation.

• Currency: All prices are quoted and payable in US Dollars (USD).
• Validity: Quotes are valid for 7 days due to fluctuations in raw material markets, unless stated otherwise.
• Payment Methods: We accept T/T (Telegraphic Transfer) or Irrevocable L/C (Letter of Credit) at sight drawn on a prime bank. Standard terms are 30% deposit with order, balance against copy of Bill of Lading (B/L).

Trade terms shall be interpreted in accordance with Incoterms® 2020.

Delivery dates provided are estimates. Seller shall not be liable for delays caused by force majeure, port congestion, or customs inspections.

Buyer has the right to inspect goods prior to shipment at Seller's factory. We welcome third-party inspection agencies (e.g., SGS, BV, Moody) appointed by the Buyer.

Claims regarding quantity or exterior appearance must be lodged within 30 days of arrival at the port of destination. Claims regarding internal quality or chemical composition must be lodged within 90 days.

SANVO Industries warrants that the Goods will conform to the applicable material specifications and be free from defects in material and workmanship for a period of 12 months from the date of installation or 18 months from the date of shipment, whichever occurs first.

This warranty does not cover defects resulting from improper handling, storage, installation, or misuse by the Buyer.

In no event shall Seller be liable for any consequential, indirect, incidental, or special damages, including but not limited to loss of profits, loss of production, or penalties arising from third-party contracts. Seller's total liability shall not exceed the purchase price of the specific Goods giving rise to the claim.